Faster Payments - Tomorrow happened yesterday

We live in a real-time and interconnected world where customer tastes change with enormous rapidity. Bank customers expect a real-time experience from their banks, one that is highly integrated into their increasingly digital lives, and one that can adapt quickly to their evolving needs and wants. In conducting our research, we found that the design and implementation of Faster Payments has left some issues that require further attention but the operation of the scheme and infrastructure have been a success. More work needs to be done soon to move the agenda forward and leverage the investments made.